Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

What do I do if I lose my Digital Wallets device?

If you lose your phone or it’s been stolen, please call us on 13 30 80 as soon as possible, so we can de-activate your digital wallet for you.