Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

What do I do if I notice an unauthorised transaction has gone through my account?

If you believe there has been an unauthorised transaction on your account, you must immediately notify ubank and provide information about the transaction by calling 1300 822 630 or +61 2 8756 0855 if you’re overseas.