Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

How do I dispute a purchase I’ve made using my phone?

To dispute a payment you’ve made using your mobile at a contactless payment terminal, please contact us on 13 30 80 just as you would with a card transaction.