Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

Why can’t I see the Direct Debit set up on my Visa Debit card?

Only Direct Debits that have been set up using your USpend Account details (BSB and account number) can be viewed in Online Banking.

Any Direct Debits set up using your Visa Debit card details (card number, expiry date, CVV number) will not display in Online Banking.