ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

Can I put a temporary block on my card if I think I have misplaced it?

Yes, just head to the “Cards” tab in your app and select “Lock card”. This will stop any payments being made from the card until you unlock it (excluding direct debits like your gym membership or Netflix subscription. These will continue while the card is locked).