ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

What should I do if I have a negative balance in my Spend account?

You should deposit money into your account straight away to bring the balance of the account back to at least $0. If your account has a negative balance for too long, we will close the account.