ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

How long does it take for a payment or transfer to reach another bank?

When you make a payment to someone via the app or internet banking, we usually send the payment via Osko which means the payee will receive the funds instantly. Occasionally, we aren’t able to send it via Osko. In this case, your payment can take 1 to 2 business days.