ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

Who can open a ubank account?

To open a ubank account, you need to be:

  • 16 years old or over &
  • an Australian citizen or permanent resident with an Australian residential address.

You can’t open a ubank account in a company or business name (including sole traders) or in a trust capacity.